Subject: Ticket Assigned - Conversation with Arshed Ameen P
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Mar 2023 12:40:21 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Arshed Ameen P Arshed Ameen P                    Hi           04:30 PM, 18th Mar                     Arshed Ameen P                    I didn't received any confirmation about the pick-up of the returned item           04:30 PM, 18th Mar                   Mais                   Hi Arshad, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:30 PM, 18th Mar                   Mais                   We can understand your frustration here. Please be assured as we have escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           04:30 PM, 18th Mar                     Arshed Ameen P                    I didn't received any confirmation about the pick-up of the returned item           04:31 PM, 18th Mar                     Arshed Ameen P       
              It's picked up yesterday from me           04:31 PM, 18th Mar                     Arshed Ameen P                    And no any notification or messages           04:31 PM, 18th Mar                   Mais                   Please give me a minute to check.           04:32 PM, 18th Mar                     Arshed Ameen P                    When will I get the refund           04:34 PM, 18th Mar                     Arshed Ameen P                    We received your return request for order 9419408935 Relaxed Fit Jeans  -  Blue  -           04:34 PM, 18th Mar                     Arshed Ameen P                    This was the oder number           04:35 PM, 18th Mar                   Mais                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.           04:36 PM, 18th Mar                   M
 ais                   Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.           04:36 PM, 18th Mar                     Arshed Ameen P                    Ok           04:37 PM, 18th Mar                   Mais                   Is there anything else I can assist you with?           04:37 PM, 18th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:40 PM, 18th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5868725