Subject: Ticket Assigned - Order refund and shukran pay issue
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 14:20:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order refund and shukran pay issue Hello,
Please find my order attached 9419345245 in this email. After refunding, i
was told to get the balance in my shukran pay which I haven’t received yet.

There are multiple issues I am facing. In my max app,  it shows I don’t
have any money in my shukran pay, whereas as my shukran pay shows that i
have money in it. Screenshot attached.

Also, i was constantly getting a message from max of a cashback which was
going to expire on 16th march but unfortunately it was again not showing up
in my app so how was I supposed to use it. I shall be thankful if you
look into  all these issues and kindly respond as soon as possible.

On Fri, 17 Mar 2023 at 1:23 PM, Max Fashion <[email-masked]> wrote:

> We’d love to hear from you.
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
> iPhone
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> Android
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> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
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> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
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> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dproduct_feedback_AE_en>
> Inspiration
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> Your feedback is important to us.
> Hi Sanam Khan, we'd be grateful if you could tell us what you think about
> the products you've just received.
> MAX
> All-Over Paisley Print Longline Belted Top
> Color: Multicolour
> Size: 6
> Quantity: 1
> AED 55
> Write a review
> <https://www.maxfashion.com/ae/en/p/165194004?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Graphic Print T-shirt with Round Neck and Short Sleeves
> Color: Red
> Size: 3-4 yrs
> Quantity: 1
> AED 15
> Write a review
> <https://www.maxfashion.com/ae/en/p/165064028?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> All-Over Print Top with Pintuck Detail and 3/4 Sleeves
> Color: Green
> Size: 14
> Quantity: 1
> AED 40
> Write a review
> <https://www.maxfashion.com/ae/en/p/165031714?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Slogan Foil Print T-shirt
> Color: Black
> Size: 3-4 yrs
> Quantity: 1
> AED 15
> Write a review
> <https://www.maxfashion.com/ae/en/p/165341723?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Plain Pique Shorts
> Color: Beige
> Size: 3-4 yrs
> Quantity: 1
> AED 25
> Write a review
> <https://www.maxfashion.com/ae/en/p/165260281?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Dinosaur Foil Print T-shirt
> Color: Green
> Size: 3-4 yrs
> Quantity: 1
> AED 15
> Write a review
> <https://www.maxfashion.com/ae/en/p/165273895?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Graphic Print T-shirt with Crew Neck and Short Sleeves
> Color: Grey
> Size: 3-4 yrs
> Quantity: 1
> AED 15
> Write a review
> <https://www.maxfashion.com/ae/en/p/165064034?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> MAX
> Slogan Applique Shorts
> Color: Grey
> Size: 3-4 yrs
> Quantity: 1
> AED 22
> Write a review
> <https://www.maxfashion.com/ae/en/p/165063422?utm_source=hybris&utm_medium=email&utm_campaign=product_feedback_AE_en>
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864514