Subject: Ticket Assigned - Conversation with tasnimshebin2013
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 12:09:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tasnimshebin2013 tasnimshebin2013                    Hi           03:53 PM, 17th Mar                     tasnimshebin2013                    I had a return request few days back           03:53 PM, 17th Mar                     tasnimshebin2013                    But it is not yet picked up           03:53 PM, 17th Mar                     tasnimshebin2013                    Can you please check           03:53 PM, 17th Mar                     tasnimshebin2013                    We’ve received your return request.  Hi Tasnim Shebin, thank you for getting in touch with us. Here’s how your return 1004033219 for order 9417131859 will work.Our delivery partner will pick up your return in around 2-5 business days.           03:54 PM, 17th Mar                     tasnimshebin2013                    This was the email I received           03:54 PM, 17th Mar                     tasnimshebin2013                    [email-masked]           03:54 PM, 17th Mar                   Mais                   Hi Tasnim, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:55 PM, 17th Mar                   Mais                   Please give me a minute to check.           03:55 PM, 17th Mar                     tasnimshebin2013                    Sure Mais           03:55 PM, 17th Mar                     tasnimshebin2013                    Thank you           03:55 PM, 17th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           04:00 PM, 17th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:02 PM, 17th Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:05 PM, 17th Mar                     tasnimshebin2013                    Hi           04:05 PM, 17th Mar                     tasnimshebin2013                    Ues           04:05 PM, 17th Mar                     tasnimshebin2013                    Yes           04:05 PM, 17th Mar                     tasnimshebin2013                    113, opposite to AbuDhabi chess and culture club, near to AL Mawaheb school, AL Bateen.           04:06 PM, 17th Mar                     tasnimshebin2013                    0559219323           04:06 PM, 17th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:06 PM, 17th Mar                   Mais                   We will get in touch with you at the soonest we can           04:06 PM, 17th Mar                     tasnimshebin2013                    OK sure           04:06 PM, 17th Mar                     tasnimshebin2013                    No worries           04:06 PM, 17th Mar                     tasnimshebin2013                    Thank you           04:06 PM, 17th Mar                   Mais                   Is there anything else I can assist you with?           04:08 PM, 17th Mar                     tasnimshebin2013                    Nothing           04:09 PM, 17th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:09 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5864026