Subject: Ticket Assigned - Conversation with Monika Modi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 11:48:56 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Monika Modi Monika Modi                    Hi           03:42 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:42 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            03:42 PM, 17th Mar                     Monika Modi                    1           03:42 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hello Monika Modi , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:42 PM, 17th Mar                     Monika Modi                    Other           03:42 PM, 17th Mar                   Centrepoint UAE whatsapp bot                    Hi Monika Modi , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            03:42 PM, 17th Mar                     Monika Modi                    5           03:42 PM, 17th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:42 PM, 17th Mar                   Mais                   Hi Monika, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:43 PM, 17th Mar                     Monika Modi                    Good afternoon           03:43 PM, 17th Mar                     Monika Modi                    Actually when i login my account name showing nadeem mohammed           03:43 PM, 17th Mar                     Monika Modi                    I want my name to be there monika modi           03:43 PM, 17th Mar                   Mais                   We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your name.           03:44 PM, 17th Mar                   Mais                   Is there anything else I can assist you with?           03:46 PM, 17th Mar                     Monika Modi                    No thanx           03:47 PM, 17th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:48 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5863949