Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 17 Mar 2023 10:50:45 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello the order number is #8419951590 I wanted to cancel it and return the package           02:44 PM, 17th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:46 PM, 17th Mar                     User                    Hello the order was delivered but I wasn't home but I wanted to cancel it/return it and refund           02:46 PM, 17th Mar                   Mais                   We would like to inform you that a return request has been created for the product from the order 8419951590  dated on 17-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           02:48 PM, 17th Mar                     User                    Ok thank you           02:48 PM, 17th Mar       
             Mais                   Is there anything else I can assist you with?           02:48 PM, 17th Mar                     User                    Will the refund be automatically sent after the product received?           02:49 PM, 17th Mar                   Mais                   Kindy note that we will process the refund after collecting the item and reached our warehouse           02:49 PM, 17th Mar                   Mais                   As well, the amount will be refunded to the same card which you paid from           02:50 PM, 17th Mar                     User                    Alright thank you           02:50 PM, 17th Mar                     User                    Take care           02:50 PM, 17th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:50 PM, 17th Mar                                          View conversation in Freshchat https://landmarkgroupservice.fr
 eshdesk.com/helpdesk/tickets/5863664