Subject: Ticket Assigned - Conversation with Anfal Alzaidi
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 13:21:51 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Anfal Alzaidi Anfal Alzaidi                    Hi           05:01 PM, 16th Mar                     Anfal Alzaidi                    ???           05:02 PM, 16th Mar                     Anfal Alzaidi                    I need some assistance please           05:02 PM, 16th Mar                   Mais                   Hi Anfal, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           05:05 PM, 16th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:06 PM, 16th Mar                     Anfal Alzaidi                    Okay, so I bought a mug last week           05:06 PM, 16th Mar                     Anfal Alzaidi                    And it was cracked a bit           05:06 PM, 16th Mar                     Anfal Alzaidi                    And I think I’m going to return it           05:07 PM, 16th Mar                     Anfal Alzaidi                    But I got it from your Uqaila store  And it was the last one           05:07 PM, 16th Mar                     Anfal Alzaidi                    I want to another one like it           05:08 PM, 16th Mar                     Anfal Alzaidi                    Can you assist?           05:09 PM, 16th Mar                   Mais                   Could you please confirm if you have purchased from the store or through the online?           05:10 PM, 16th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:12 PM, 16th Mar                     Anfal Alzaidi                    I said from the store in Uqaila           05:12 PM, 16th Mar                     Anfal Alzaidi                    Want to see the receipt?           05:12 PM, 16th Mar                     Anfal Alzaidi                    ??           05:14 PM, 16th Mar                   Mais                   We kindly ask you to please visit any store for MAX and they will assist you to the fullest.           05:16 PM, 16th Mar                     Anfal Alzaidi                    But do you restock it?           05:16 PM, 16th Mar                     Anfal Alzaidi                    Because it was the last cup last week           05:17 PM, 16th Mar                     Anfal Alzaidi                    I want the same one but a one that isn’t cracked.           05:17 PM, 16th Mar                   Mais                   We kindly ask you to please check with the store team, and you can visit this link https://www.maxfashion.com/kw/en/storelocator to find all the stores with all their details.           05:18 PM, 16th Mar                   Mais                   Is there anything else I can assist you with?           05:20 PM, 16th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           05:21 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859954