Subject: Ticket Assigned - Conversation with Meera
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 13:09:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Meera Meera                    Hello           04:38 PM, 16th Mar                   Mais                   Hi Meera, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           04:39 PM, 16th Mar                     Meera                    I bought a 2 bottles in received one           04:39 PM, 16th Mar                     Meera                             04:39 PM, 16th Mar                   Mais                   We would like to inform you how the offers work:  Buy 1 Get 1: With this offer, you can buy 2 products for the price of 1. Add two products from the offer to the cart and the price of the lower product will not be calculated.           04:43 PM, 16th Mar                   Mais                   Kindly note that you have put only 1 quantity so that the offer did not apply.           04:44 PM, 16th Mar                     Meera                    It’s written buy one get one free           04:44 PM, 16th Mar                     Meera                    So this is not the offer your are telling me now           04:44 PM, 16th Mar                     Meera                    No it’s not the same as buy two get one free           04:45 PM, 16th Mar                   Mais                   Please give me a minute to check.           04:47 PM, 16th Mar                   Mais                   Sorry for the delay, we are still checking.           04:57 PM, 16th Mar                   Manish                   ask for the images           05:02 PM, 16th Mar                     Meera                    What           05:03 PM, 16th Mar                   Mais                   Please accept our full apology for the previous message, we are still checking, thanks for your patience.           05:03 PM, 16th Mar                     Meera                    Okay           05:03 PM, 16th Mar                   Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             05:06 PM, 16th Mar                   Mais                   We will get in touch with you at the soonest we can           05:06 PM, 16th Mar                     Meera                    Okay thank you           05:06 PM, 16th Mar                   Mais                   Is there anything else I can assist you with?           05:07 PM, 16th Mar                     Meera                    No only this           05:08 PM, 16th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           05:09 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859880