Subject: Ticket Assigned - Conversation with Samane Neek
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Mar 2023 10:56:35 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samane Neek Samane Neek                    hello again           02:42 PM, 16th Mar                     Samane Neek                    I haven't received my package yet           02:43 PM, 16th Mar                     Samane Neek                    would you please check what happend           02:43 PM, 16th Mar                   Mais                   Hi Samane, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:45 PM, 16th Mar                     Samane Neek                    hello mais           02:45 PM, 16th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           02:45 PM, 16th Mar                     Samane Neek                    0506325313           02:46 PM, 16th Mar                     Samane Neek                    centurion star, block b, 305           02:46 PM, 16th Mar                     Samane Neek                    port saeed           02:46 PM, 16th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             02:47 PM, 16th Mar                   Mais                   We will get in touch with you at the soonest we can           02:47 PM, 16th Mar                     Samane Neek                    thank you           02:48 PM, 16th Mar                   Mais                   Is there anything else I can assist you with?           02:48 PM, 16th Mar                     Samane Neek                    no please let me know soon and if the courier can arrange the time with is better           02:48 PM, 16th Mar                     Samane Neek                    or I can pick the package from the store           02:48 PM, 16th Mar                   Mais                   Kindly note that we will do our best to deliver the order at the soonest we can, as well we regret to inform you that we are unable to change the delivery method of the order after it has been confirmed, however please allow us the time so that we can do the needful           02:49 PM, 16th Mar                     Samane Neek                    it is fine           02:50 PM, 16th Mar                     Samane Neek                    just arrange with me for the time           02:50 PM, 16th Mar                     Samane Neek                    because i'm not here all the time           02:50 PM, 16th Mar                     Samane Neek                    thanks           02:50 PM, 16th Mar                   Mais                   Sure, we will do our best, thank you for your patience and understanding.           02:52 PM, 16th Mar                   Mais                   Is there anything else I can assist you with?           02:53 PM, 16th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           02:56 PM, 16th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5859020