Subject: Ticket Assigned - Conversation with Shahna Firoz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 12:47:20 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shahna Firoz Shahna Firoz                    Hello           04:38 PM, 15th Mar                   Mais                   Hi Shahna, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:38 PM, 15th Mar                     Shahna Firoz                    I haven’t received my order that was supposed to be delivered yesterday.           04:39 PM, 15th Mar                   Mais                   We have checked for you and found via your order tracking number that your order 9419446002 has been out for delivery on 15-3-23, and we hope it will be delivered to you as soon as possible.           04:41 PM, 15th Mar                   Mais                   Please allow us the time so that we can do the needful and deliver your order successfully.           04:41 PM, 15th Mar                     Shahna Firoz                    Ok           04:42 PM, 15th Mar                   Mais                   Is there anything else I can assist you with?           04:43 PM, 15th Mar                     Shahna Firoz                    What time?           04:43 PM, 15th Mar                     Shahna Firoz                    Please give me the delivery guy’s contact number           04:44 PM, 15th Mar                   Mais                   Please accept our full apology that we do not have the courier's number and we are unable to determine a specified time, but you will be contacted by the courier before delivering the order so please arrange with him to deliver your items at your specified time.           04:45 PM, 15th Mar                   Mais                   Is there anything else I can assist you with?           04:46 PM, 15th Mar                     Shahna Firoz                    Ok thankyou           04:46 PM, 15th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:47 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853573