Subject: Ticket Assigned - Conversation with Rahul Pillai
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 12:37:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rahul Pillai Rahul Pillai                    Hey           04:25 PM, 15th Mar                   Mais                   Hi Rahul, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:25 PM, 15th Mar                     Rahul Pillai                    I am ordered a shoes           04:26 PM, 15th Mar                     Rahul Pillai                    Yesterday           04:26 PM, 15th Mar                   Mais                   Yes, we would like to inform you that the expected date of the order to be delivered is 16-3-23, so please allow us the time           04:29 PM, 15th Mar                   Mais                   In case you have another query please let us know so that we can do the needful           04:29 PM, 15th Mar                     Rahul Pillai                    I want to pay in online        
    04:30 PM, 15th Mar                     Rahul Pillai                    Currently the status is cod           04:30 PM, 15th Mar                   Mais                   Kindly note that we are unable to amend on the order or change the payment method after it has been confirmed.           04:31 PM, 15th Mar                     Rahul Pillai                    Then cancel the order ill re book today           04:31 PM, 15th Mar                   Mais                   Please give me a minute to check.           04:32 PM, 15th Mar                   Mais                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           04:32 PM, 15th Mar                     Rahul Pillai                    Let me know one details           04:
 33 PM, 15th Mar                     Rahul Pillai                    Ur delivery boy accepting card?           04:33 PM, 15th Mar                   Mais                   Kindly note that this issue depends on the courier, as we are unable to determine, however he will call you and you can check with him.           04:35 PM, 15th Mar                     Rahul Pillai                    Ok           04:36 PM, 15th Mar                   Mais                   Is there anything else I can assist you with?           04:36 PM, 15th Mar                     Rahul Pillai                    Nothing thankss           04:36 PM, 15th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:37 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853507