Subject: Ticket Assigned - Conversation with S
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Mar 2023 11:54:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with S S                    Hello there           03:37 PM, 15th Mar                     S                    I didn’t get my refund back since you canceled my order           03:38 PM, 15th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:42 PM, 15th Mar                   Mais                   Please confirm if you are contacting regarding the following order number:9417199300           03:42 PM, 15th Mar                     S                    Yes           03:42 PM, 15th Mar                   Mais                   Please give me a minute to check.           03:45 PM, 15th Mar                   Mais                   We would like to inform you that we have processed the refund of amount AED132.03 on 3/3/23           03:51 PM, 15th Mar                   Mais                   As well, we have processed the refund of amount AED38.16 on 3/9/23           03:51 PM, 15th Mar                   Mais                   Kindly note that the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:51 PM, 15th Mar                   Mais                   In the event that the amount does not appear in your account within the specified time, please contact your bank in order to serve you fully.           03:52 PM, 15th Mar                   Mais                   Is there anything else I can assist you with?           03:53 PM, 15th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:54 PM, 15th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5853209