Subject: Ticket Assigned - Conversation with Roberta Cassiem
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 12:45:06 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Roberta Cassiem Roberta Cassiem                    Hi there           04:31 PM, 14th Mar                   Mais                   Hi Roberta, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:32 PM, 14th Mar                     Roberta Cassiem                    I’ve placed an order to be delivered between 10am-2pm and I am still awaiting any form of communication           04:32 PM, 14th Mar                     Roberta Cassiem                    Are you perhaps able to assist Mais?           04:33 PM, 14th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           04:35 PM, 14th Mar                   Mais                   Please give me a minute to check.           04:36 PM, 14th Mar                     Roberta Cassiem                    Thank you           04:36 PM, 14th Mar                   Mais                   We would like to inform you that the expected date of the order to be delivered is 14-3-23, so please allow us till the end of this day so that the order can be delivered           04:37 PM, 14th Mar                     Roberta Cassiem                    Sure. Thank you           04:38 PM, 14th Mar                   Mais                   Is there anything else I can assist you with?           04:39 PM, 14th Mar                     Roberta Cassiem                    No that is all. Thank you.           04:40 PM, 14th Mar                     Roberta Cassiem                    By what time is end of the day for delivery though?           04:40 PM, 14th Mar                     Roberta Cassiem                    So I can ensure someone is available           04:40 PM, 14th Mar                   Mais                   Kindly note that we are unable to determine a specified time, but you will be contacted by the courier and you can arrange with him to deliver your items at your specified time.           04:41 PM, 14th Mar                     Roberta Cassiem                    Ok           04:41 PM, 14th Mar                   Mais                   Is there anything else I can assist you with?           04:43 PM, 14th Mar                     Roberta Cassiem                    That is all. Thank you           04:44 PM, 14th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:44 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5847005