Subject: Ticket Assigned - Conversation with Ameen Naseeh
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 12:41:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ameen Naseeh Ameen Naseeh                    Hi           04:19 PM, 14th Mar                   Mais                   Hi Ameen, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:22 PM, 14th Mar                     Ameen Naseeh                    Helo           04:22 PM, 14th Mar                     Ameen Naseeh                    Its regarding my online order           04:22 PM, 14th Mar                     Ameen Naseeh                    I have ordered one item online and collected that from your ajman store           04:23 PM, 14th Mar                   Mais                   Yes please let us know if you have faced any issue with the products.           04:25 PM, 14th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:26 PM, 14th M
 ar                     Ameen Naseeh                    yess           04:27 PM, 14th Mar                     Ameen Naseeh                    no.. actually i want exhange the size           04:28 PM, 14th Mar                   Mais                   Kindly note that you can return the item through the online and we will process the refund then you can re order it with your specified size.           04:29 PM, 14th Mar                   Mais                   Otherwise you can check with the store team regarding their return/exchange policy.           04:29 PM, 14th Mar                     Ameen Naseeh                    actually the problem is that the item i purchased i already gift to my friend.  its for his daughter           04:29 PM, 14th Mar                     Ameen Naseeh                    so i just want to know whether he can exchange the item from one your stores in dubai           04:30 PM, 14th Mar                     Ameen Naseeh                    he is staying in dubai
            04:30 PM, 14th Mar                     Ameen Naseeh                    thats why           04:30 PM, 14th Mar                     Ameen Naseeh                    please help me for this case           04:31 PM, 14th Mar                   Mais                   Kindly note that he can visit any Max store with the invoice and they will assist you           04:31 PM, 14th Mar                     Ameen Naseeh                    ok..so can i share my online invoice to him??           04:32 PM, 14th Mar                     Ameen Naseeh                    it is purchased through online           04:32 PM, 14th Mar                     Ameen Naseeh                    the tag not removed from the item           04:33 PM, 14th Mar                   Mais                   Yes sure you can share your invoice with him.           04:38 PM, 14th Mar                     Ameen Naseeh                    ok. thanks           04:38 PM, 14th Mar                   Mais                   Is ther
 e anything else I can assist you with?           04:39 PM, 14th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:40 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846968