Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Tue, 14 Mar 2023 10:44:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           02:18 PM, 14th Mar                     User                    i have refund           02:18 PM, 14th Mar                     User                    when i will get them in my account           02:18 PM, 14th Mar                     User                    its from 2 march           02:18 PM, 14th Mar                     User                    ??           02:20 PM, 14th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           02:27 PM, 14th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           02:27 PM, 14th Mar                   Mais                   Could you please share your order number so that I can assist 
 you further?           02:27 PM, 14th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           02:29 PM, 14th Mar                     User                    Wait           02:29 PM, 14th Mar                     User                    8416971049           02:30 PM, 14th Mar                   Mais                   We would like to inform you that we have processed the refund of amount KWD 6.84 on 3/2/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           02:34 PM, 14th Mar                     User                    It has been 14 days           02:34 PM, 14th Mar                     User                    Already           02:34 PM, 14th Mar                   Mais                   In the event that the amount does not appear in your account within the specified time, please contact your bank, in order to serve you in the best way           02:37 PM
 , 14th Mar                   Mais                   Is there anything else I can assist you with?           02:39 PM, 14th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           02:43 PM, 14th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5846032