Subject: Ticket Assigned - Conversation with Jonjon
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 15:44:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jonjon Jonjon                    Will it be delivered today or tomorrow           07:31 PM, 13th Mar                   Mais                   Hi Jonjon, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           07:33 PM, 13th Mar                   Mais                   Could you please confirm if this is the intended order 9418910762?           07:34 PM, 13th Mar                     Jonjon                             07:35 PM, 13th Mar                   Mais                   We have checked for you and found via your order tracking number that your order 9418910762 has been out for delivery on 13-3-23, and we hope it will be delivered to you as soon as possible.           07:37 PM, 13th Mar                   Mais                   Please allow us till the end of this day so that the order can be delivered           
 07:37 PM, 13th Mar                   Mais                   In case your order has not been delivered or you have not been contacted, please let us know so that we can do the needful           07:37 PM, 13th Mar                   Mais                   Is there anything else I can assist you with?           07:39 PM, 13th Mar                     Jonjon                    Yes if you can cancel my order and refund my money           07:40 PM, 13th Mar                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           07:41 PM, 13th Mar                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           07:41 PM, 13th Mar                   Mais                   Once the order w
 ill return back to warehouse we will process the refund for the same as soon as possible.           07:41 PM, 13th Mar                   Mais                   Is there anything else I can assist you with?           07:42 PM, 13th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           07:44 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5841662