Subject: Ticket Assigned - Conversation with KyT
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 13:01:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with KyT KyT                    Hello           04:47 PM, 13th Mar                     KyT                    I want to change a size that i just pick up from centre point           04:49 PM, 13th Mar                     KyT                    9418986910           04:49 PM, 13th Mar                   Mais                   Dears customer, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:50 PM, 13th Mar                   Mais                   Please give me a minute to check.           04:50 PM, 13th Mar                     KyT                    Ok           04:51 PM, 13th Mar                   Mais                   We would like to inform you that we can arrange a collection process for the item through the online, and you will receive the refund then you can re order the item you wish with your spec
 ified size, could you please confirm your wish about this?           04:53 PM, 13th Mar                     KyT                    Can i return in the same centerpoint oasis where i pick them up           04:54 PM, 13th Mar                     KyT                    Oasis mall           04:54 PM, 13th Mar                   Mais                   Sure, you can return it to the store.           04:55 PM, 13th Mar                     KyT                    ok tell me the procedure           04:55 PM, 13th Mar                   Mais                   Just please take the item with the order invoice and visit the store.           04:56 PM, 13th Mar                     KyT                    They can replace the item the same time?           04:57 PM, 13th Mar                     KyT                    Ok thanks           04:57 PM, 13th Mar                   Mais                   Kindly check with the store team regarding their exchange policy.           04:58 PM, 13th Mar               
     Mais                   Is there anything else I can assist you with?           04:59 PM, 13th Mar                     KyT                    Ok will check           05:00 PM, 13th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:01 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5840323