Subject: Ticket Assigned - Conversation with Bushra Raiz
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 12:49:23 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Bushra Raiz Bushra Raiz                    My no max order was suppose to be delivered today  It has not come  Why???!           04:31 PM, 13th Mar                     Bushra Raiz                             04:31 PM, 13th Mar                   Mais                   Hi Bushra, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:36 PM, 13th Mar                   Mais                   We would like to inform you that the expected date of the order to be delivered is 13-3-23, so pease allow us till the end of this day so that the order can be delivered           04:37 PM, 13th Mar                   Mais                   In case your order has not been delivered or you have not been contacted by the end of this day please let us know so that we can do the needful.           04:38 PM, 13th Mar                     Bushra Raiz                    I hope you have changed my  contact number ?           04:39 PM, 13th Mar                     Bushra Raiz                    I told you over a week ago that my number has changed  I told you via wattsapp and I also rang customer services           04:40 PM, 13th Mar                   Mais                   Could you please confirm if this is your contact number 058 577 6457           04:40 PM, 13th Mar                     Bushra Raiz                    Yea this is my number           04:40 PM, 13th Mar                     Bushra Raiz                    Yea           04:40 PM, 13th Mar                     Bushra Raiz                    Yes           04:40 PM, 13th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             04:42 PM, 13th Mar                   Mais                   We will do the needful in order to get your order successfully.           04:42 PM, 13th Mar                     Bushra Raiz                    Ok           04:42 PM, 13th Mar                     Bushra Raiz                    I hope I receive my order today as stated in my email           04:43 PM, 13th Mar                   Mais                   Please allow us the time and we will do our best to solve it at the soonest we can           04:45 PM, 13th Mar                   Mais                   Is there anything else I can assist you with?           04:47 PM, 13th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:49 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5840219