Subject: Ticket Assigned - Conversation with Nora
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 11:50:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nora Nora                    So sorry           03:39 PM, 13th Mar                     Nora                    Yes           03:39 PM, 13th Mar                     Nora                    This is the order number and I returned items           03:40 PM, 13th Mar                     Nora                    And the box is by the door           03:40 PM, 13th Mar                   Mais                   Hi Nora, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:41 PM, 13th Mar                   Mais                   Could you please provide us with any contact number which we can contact on           03:41 PM, 13th Mar                     Nora                    Yes           03:42 PM, 13th Mar                     Nora                    I am leaving in a but to the airport           03:42 PM, 13th Mar                     Nora                    So that’s why I put the return box by my door           03:43 PM, 13th Mar                     Nora                    But it’s been two days and the driver didn’t pick it up           03:43 PM, 13th Mar                     Nora                    So he can simply pick it up from the address           03:43 PM, 13th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:44 PM, 13th Mar                     Nora                    I am traveling today at 9.00 pm           03:44 PM, 13th Mar                     Nora                    So I have to be at the airport by 6.00 - the package is by my door entrance           03:44 PM, 13th Mar                   Mais                   Please allow us the time and we will raise this issue to the courier team in order to be fully assisted.           03:45 PM, 13th Mar                   Mais                   Is there anything else I can assist you with?           03:47 PM, 13th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:49 PM, 13th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5839782