Subject: New Activity [#5664210] Warranty claim for order no. 9408115898
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Mar 2023 07:33:52 +0000

Hi Mais Hasan,

Reena kumari has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5664210#5664210 

Warranty claim for order no. 9408115898 

Requester 

Deepika  [email-masked]

    Agent Response 

Hi Team,     Problem Statement: warranty issue damaged item     Order Date :Dec 30, 2022  Order ID:9408115898  Tracking ID:RP021123002387     Assistance Required: Approval for the refund.     Issue Description:Customer mentioned that the order was damaged and returned, as per the hybris the pick up was cancelled. The customer came back again for the same that the order was picked up by the carrier.      Customer numbers of orders: 21 with the approx value of amount AED 1432.18.     Regards,  Riya

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