Subject: Note Added - [#5753139] Conversation withum.athbi.almuzyn?❤️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Mar 2023 21:59:01 +0000 (UTC)

Hi ,    Ankkur Gupta added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5753139    Subject:  Conversation with um.athbi.almuzyn?❤️   Requester: um.athbi.almuzyn    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hi <a id="OWAAMFB8BC3BB544E4FD682ACF68A463AD27B" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@support cen</span></a>,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">This could be due to operational issue with batteries. Advise customer visiting to store &amp; get this checked from one of our staff.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards,<br>
Ankur</span></div>
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<div>From:<span lang="EN-US"> Centrepoint &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 6 March 2023 1:46 PM<br>
<b>To:</b> Ankkur Gupta &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5753139] - Conversation with um.athbi.almuzyn?</span><span lang="EN-US" style='font-family:"Segoe UI Emoji",sans-serif'>❤️</span><span lang="EN-US"></span>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please assist us on this on a priority.  </span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Problem statement: Need return approval<br>
Order id: 8415843820<br>
Order date: Feb 22, 2023<br>
Tracking id: 100080269431<br>
Item id: 160538805 - Juniors Remote Control Land Buster Toy Car Playset<br>
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Issue description: The customer wants to return the item (Juniors Remote Control Land Buster Toy Car Playset) because the item is not working, Please check the attached video and advise if the returning/exchanging is possible or not.<br>
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Thanks for your help!<br>
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Regards,<br>
Mais.</span></div>
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</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">5753139:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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