Subject: Ticket Assigned - Conversation with WLP
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 13:13:10 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with WLP WLP                    Hi           05:02 PM, 11th Mar                     WLP                    Hello           05:02 PM, 11th Mar                   Mais                   Hi Saisha, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           05:05 PM, 11th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           05:07 PM, 11th Mar                     WLP                    I wanted to enquire about a previous order           05:07 PM, 11th Mar                     WLP                    9412465167           05:07 PM, 11th Mar                     WLP                    I had raised a concern previously that the bag is damaged but I didn't have the bag with me           05:08 PM, 11th Mar                     WLP                    So the team men
 tioned to me to keep the bag safe and raise a request once I have access to the same           05:08 PM, 11th Mar                     WLP                    I wanted to raise a request on it now           05:08 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                     WLP                             05:09 PM, 11th Mar                   Mais                   Could you please confirm if the bag with you now?           05:10 PM, 11th Mar                     WLP                    Tes           05:10 PM, 11th Mar                     WLP                    Yes           05:10 PM, 11th Mar                     WLP                    Thank you so much           05:1
 1 PM, 11th Mar                     WLP                    Will it be an exchange or a return?           05:11 PM, 11th Mar                   Mais                   We would like to inform you that a return request has been created for the product from the order No. 9412465167 dated on 11-3-23 and the item will be received by the transport partner LMG within 3 to 5 working days .           05:11 PM, 11th Mar                     WLP                    And refund           05:11 PM, 11th Mar                   Mais                   It will be a return and refund           05:11 PM, 11th Mar                     WLP                    Ok           05:12 PM, 11th Mar                     WLP                    Thank you so much           05:12 PM, 11th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           05:12 PM, 11th Mar                     WLP                    You, too!           05:13 PM, 11
 th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828730