Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 12:32:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           04:20 PM, 11th Mar                     User                    I need to know what is the status of my order? And when i shall get it from store?           04:21 PM, 11th Mar                     User                    Order# 2110213962           04:21 PM, 11th Mar                   Mais                   Dear customer, Good Evening. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:25 PM, 11th Mar                   Mais                   Please give me a minute to check.           04:25 PM, 11th Mar                     User                    Ok           04:25 PM, 11th Mar                     User                    i have been told that the store deliver click & collect orders on Mondays only           04:25 PM, 11th Mar                     User                    is that true ?           04:25 PM, 11th Mar                   Mais                   Please be assured as we have now escalated this issue to our store team and they are closely working on this to fix it for you.             04:28 PM, 11th Mar                   Mais                   We will get in touch with you at the soonest we can           04:28 PM, 11th Mar                     User                    Ok           04:28 PM, 11th Mar                   Mais                   Is there anything else I can assist you with?           04:30 PM, 11th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:32 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828469