Subject: Ticket Assigned - Conversation with Nidhi Strong
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 12:23:49 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nidhi Strong Nidhi Strong                    I have collected the order but green dress is not a  correct size.           04:03 PM, 11th Mar                     Nidhi Strong                    So I nee to change           04:03 PM, 11th Mar                     Nidhi Strong                    Is it possible in store           04:03 PM, 11th Mar                     Nidhi Strong                    If yes           04:04 PM, 11th Mar                     Nidhi Strong                    Then till how many days           04:04 PM, 11th Mar                   Mais                   Hi Nidhi, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           04:06 PM, 11th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you.           04:07 PM, 11th Mar               
     Mais                   Kindly note that you can return the item within 14 days start from the date of receiving/collecting the order           04:07 PM, 11th Mar                     Nidhi Strong                    Thank you so much for prompt response.           04:09 PM, 11th Mar                   Mais                   In case you want us to create the return request on your behalf, please share with us the name of the item as it is on the site           04:09 PM, 11th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:12 PM, 11th Mar                     Nidhi Strong                    Yes           04:13 PM, 11th Mar                     Nidhi Strong                    I m trying to get you item no.           04:13 PM, 11th Mar                     Nidhi Strong                    Please wait           04:14 PM, 11th Mar                     Nidhi Strong                    I couldn't get item no.           04
 :18 PM, 11th Mar                   Mais                   We would like to inform you that we have created the return request           04:20 PM, 11th Mar                   Mais                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           04:20 PM, 11th Mar                     Nidhi Strong                    Thank you??           04:21 PM, 11th Mar                   Mais                   Is there anything else I can assist you with?           04:22 PM, 11th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           04:23 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5828418