Subject: Ticket Assigned - Conversation with Rose
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Mar 2023 11:18:26 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Rose Rose                    Hi           03:01 PM, 11th Mar                   Mais                   Hi Rose, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:02 PM, 11th Mar                     Rose                    I filed return request           03:02 PM, 11th Mar                     Rose                    Nobody picked up item yet           03:02 PM, 11th Mar                     Rose                    1 week now           03:02 PM, 11th Mar                   Mais                   Could you please share your order number so that I can assist you further?           03:04 PM, 11th Mar                     Rose                    9416989332           03:05 PM, 11th Mar                     Rose                    Smocked midi tiered dress 85 aed           03:06 PM, 11th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number?           03:11 PM, 11th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:12 PM, 11th Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           03:14 PM, 11th Mar                     Rose                    Yes           03:14 PM, 11th Mar                     Rose                    Becaz u r replying 10 min delay           03:15 PM, 11th Mar                     Rose                    0506645051 contact number in uae           03:15 PM, 11th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:15 PM, 11th Mar                   Mais                   We will get in touch with you at the soonest we can           03:15 PM, 11th Mar                     Rose                    Plz i need them to pikup today tomarw am travrlling and wont be svsilble for 3 weeks           03:16 PM, 11th Mar                   Mais                   Sure, we will do the needful and solve this issue at the soonest we can           03:16 PM, 11th Mar                   Mais                   Is there anything else I can assist you with?           03:17 PM, 11th Mar                     Rose                    No only this           03:17 PM, 11th Mar                     Rose                    Plz today itself           03:18 PM, 11th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:18 PM, 11th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5827929