Subject: Ticket Assigned - Conversation with Noura
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 10 Mar 2023 09:25:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noura Noura                    9418391326           01:05 PM, 10th Mar                   Mais                   Hi Noura, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:07 PM, 10th Mar                     Noura                    Hi           01:07 PM, 10th Mar                     Noura                    هلا، لم نجدك! لم نتمكن من توصيل طلبك رقم 9418391326 بتاريخ 2023-03-10 13:00:08. سنحاول التوصيل مرة أخرى قريبًا. اضغط لتشارك رأيك https://shkrn.app.link/1VQlIxRa3xb. يوم سعيد!           01:07 PM, 10th Mar                     Noura                    I received this message           01:08 PM, 10th Mar                     Noura                    No one call           01:08 PM, 10th Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           01:09 PM, 10th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:10 PM, 10th Mar                     Noura                    Hi           01:11 PM, 10th Mar                     Noura                    Same this numbers           01:11 PM, 10th Mar                     Noura                    0505533299           01:11 PM, 10th Mar                     Noura                    Al mina street opposite ramada hotel  Villa 4           01:12 PM, 10th Mar                     Noura                    Its same address in the app           01:12 PM, 10th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:13 PM, 10th Mar                   Mais                   We will get in touch with you at the soonest we can           01:13 PM, 10th Mar                     Noura                             01:14 PM, 10th Mar                     Noura                    No missed call today as u seen           01:14 PM, 10th Mar                     Noura                    So what i have to do           01:15 PM, 10th Mar                     Noura                    ?           01:15 PM, 10th Mar                   Mais                   Please allow us the time and we will do the needful           01:15 PM, 10th Mar                     Noura                    An expected to receive my order today           01:16 PM, 10th Mar                     Noura                    So please to confirm with delivery company           01:16 PM, 10th Mar                   Mais                   Kindly note that we are unable to determine a specified time, but we will do our best to deliver it at the soonest we can as we will raise the issue to the courier team in order to be fully assisted.           01:18 PM, 10th Mar                     Noura                    My delivery date is today           01:18 PM, 10th Mar                     Noura                    Not my issue           01:19 PM, 10th Mar                     Noura                    If there is problem with u courier company           01:19 PM, 10th Mar                   Mais                   Please be assured that we will do our best to deliver your order at the soonest we can           01:19 PM, 10th Mar                     Noura                    U have to fix my issue           01:19 PM, 10th Mar                   Mais                   Sure we will, just please allow us the time.           01:20 PM, 10th Mar                   Mais                   Is there anything else I can assist you with?           01:24 PM, 10th Mar                     Noura                    No           01:25 PM, 10th Mar                     Noura                    Thank           01:25 PM, 10th Mar                     Noura                    But i will wait for ur feedback           01:25 PM, 10th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:25 PM, 10th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5822713