Subject: Ticket Assigned - Conversation with هاي
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 07:19:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with هاي هاي                    Hi           11:00 AM, 09th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           11:01 AM, 09th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:03 AM, 09th Mar                     هاي                    Hi can i cancel this order.because delivery was very late and i make a new order           11:05 AM, 09th Mar                     هاي                             11:05 AM, 09th Mar                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           11:09 AM, 09th Mar                   Mais                   Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           11:09 AM, 09th Mar                   Mais                   As well, in case you want the delivery, please confirm your contact number and your address so that we can do the needful.           11:09 AM, 09th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:10 AM, 09th Mar                     هاي                    Ok           11:11 AM, 09th Mar                   Mais                   Could you please confirm your wish about cancelling the order to receiving it?           11:12 AM, 09th Mar                     هاي                    Ok           11:12 AM, 09th Mar                     هاي                    0568461908           11:13 AM, 09th Mar                   Mais                   Please confirm your address as well           11:14 AM, 09th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           11:15 AM, 09th Mar                     هاي                    Address :al ghdeer village ,waha1,apr104 dubai           11:15 AM, 09th Mar                     هاي                    Al ghadeer           11:16 AM, 09th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             11:16 AM, 09th Mar                   Mais                   We will get in touch with you at the soonest we can           11:16 AM, 09th Mar                   Mais                   Is there anything else I can assist you with?           11:18 AM, 09th Mar                     هاي                    Thanks           11:18 AM, 09th Mar                     هاي                    Thanks           11:18 AM, 09th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           11:18 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5816536