Subject: Ticket Assigned - Conversation with Zoé
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 09 Mar 2023 06:53:47 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Zoé Zoé                    hello           10:35 AM, 09th Mar                     Zoé                    i ordered something without an account           10:35 AM, 09th Mar                     Zoé                    *without making an account           10:36 AM, 09th Mar                     Zoé                    order no. 9417879887.           10:36 AM, 09th Mar                   Mais                   Hi Zoe, Good Morning. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           10:43 AM, 09th Mar                     Zoé                    thank you.. is it delivered?           10:43 AM, 09th Mar                   Mais                   Could you please confirm your contact number?           10:45 AM, 09th Mar                     Zoé                    Mobile: +971 568340893           10:46 AM, 09th Mar                   Mais                   Could you please confirm if you have received any code?           10:46 AM, 09th Mar                     Zoé                    now?           10:46 AM, 09th Mar                   Mais                   Within the previous 24 hours           10:48 AM, 09th Mar                     Zoé                    i haven't received anything           10:48 AM, 09th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             10:49 AM, 09th Mar                   Mais                   We will get in touch with you at the soonest we can           10:49 AM, 09th Mar                     Zoé                    Weve shipped your order 9417879887 for OOLY Sleepy Sloths Iron On Pat... +2item(s) to All Day Fresh - FODEL  Inside Golden Mile 7, Ground Floor, Near UAE Exchange, Palm Jumeirah, Dubai. Expect arrival by 08-03-2023. Track it: https://centrepoint.app.link/7YsGsnhDXxb           10:49 AM, 09th Mar                     Zoé                    this is the last thing i received           10:49 AM, 09th Mar                     Zoé                    tracking doesn't work and no code... obviously           10:50 AM, 09th Mar                   Mais                   Please allow us the time and we will raise this issue to the courier in order to send you the code and you can collect your items           10:50 AM, 09th Mar                     Zoé                    ok           10:50 AM, 09th Mar                   Mais                   Is there anything else I can assist you with?           10:52 AM, 09th Mar                     Zoé                    nope... i think this is important and enough.           10:53 AM, 09th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           10:53 AM, 09th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5816371