Subject: Ticket Assigned - Conversation with Ruth
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 11:18:00 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ruth Ruth                    Hi           02:55 PM, 08th Mar                     Ruth                    Need an update on a pending delivery           02:56 PM, 08th Mar                     Ruth                    FP030823001129           02:56 PM, 08th Mar                   Mais                   Hi Ruth, Good Evening. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:01 PM, 08th Mar                     Ruth                    Need an update on a pending delivery           03:02 PM, 08th Mar                     Ruth                    FP030823001129           03:02 PM, 08th Mar                   Mais                   We have checked for you and found via your order tracking number FP030823001129 that your order has been out for delivery on 8-3-23, and we hope it will be delivered to you as soon as possible.   
         03:02 PM, 08th Mar                   Mais                   Please allow us the time and we will process and deliver the items           03:03 PM, 08th Mar                     Ruth                    Delivery address is to my office           03:03 PM, 08th Mar                     Ruth                    I'm expecting before 4.30pm           03:03 PM, 08th Mar                     Ruth                    Could you please follow up with the driver.           03:03 PM, 08th Mar                   Mais                   Please note that we will do our best to deliver your items at the soonest we can, as well the courier will call you before delivering the order so please arrange with him to deliver your items at your specified time           03:04 PM, 08th Mar                   Mais                   Is there anything else I can assist you with?           03:06 PM, 08th Mar                     Ruth                    I know courier will call.           03:06 PM, 08th Mar         
             Ruth                    I need to make sure to receive today before 4.30           03:07 PM, 08th Mar                     Ruth                    That's my concern to approach customer service           03:07 PM, 08th Mar                   Mais                   Please note that we will do our best to deliver the order at the soonest we can           03:07 PM, 08th Mar                     Ruth                    Kindly acknowledge my concern. Not the general reply           03:07 PM, 08th Mar                   Mais                   Sure we will do the needful.           03:10 PM, 08th Mar                   Mais                   Is there anything else I can assist you with?           03:11 PM, 08th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:17 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk
 .com/helpdesk/tickets/5812012