Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 11:10:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi I’d like to cancel my order           03:02 PM, 08th Mar                     User                    i‘ve ordered two orders and I’d like to cancel one of them           03:02 PM, 08th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:03 PM, 08th Mar                   Mais                   Could you please share your order number so that I can assist you further?           03:03 PM, 08th Mar                     User                    Sure           03:03 PM, 08th Mar                     User                    you your order. Order 2110217027           03:03 PM, 08th Mar                     User                    2110217027           03:04 PM, 08th Mar                   Mais                   We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           03:05 PM, 08th Mar                     User                    Okay           03:05 PM, 08th Mar                   Mais                   Is there anything else I can assist you with?           03:06 PM, 08th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:09 PM, 08th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5811959