Subject: New Reply Received - Apostol order
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 08 Mar 2023 07:14:48 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Apostol order  Ticket comment <div dir="auto">Im sorry but i cannot pick it up..instead i already order same stuff for home delivery..im so far away from ajman....anyways..thank u and love ur product so much..more power!!</div>
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<div>On Wed, 8 Mar 2023, 11:12 am Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Arlene​,</div>
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<div dir="ltr">Thank you for reaching out to ​Splash.</div>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you.</div>
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<div dir="ltr">We regret to inform you that we are unable to change the delivery method of the order after it has been confirmed.<br> <br>However, we would like to inform you that your order 9416886171 is now ready for collection, and it will be available for collection till 14 days start from the date of receiving the pick up message.<br> <br>Kindly make sure to have your ID or Passport, during the pickup, as well please note that anyone from your end can collect the order on your behalf if you wish, just please make sure to have his/her ID.<br> <br>Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process. </div>
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<div dir="ltr">And in case this is not the intended order, please share with us the correct one, so that we can check for you further.<br> <br>Feel free to reach out to us if you need any further assistance!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Splash </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5809050