Subject: Ticket Assigned - Conversation with ??
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 11:59:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?? ??                    Hai           03:47 PM, 07th Mar                     ??                    Yes confirm this is the order number           03:47 PM, 07th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           03:47 PM, 07th Mar                     ??                             03:47 PM, 07th Mar                   Mais                   Could you please confirm if you have received any code?           03:48 PM, 07th Mar                     ??                    No i didnot get any code           03:48 PM, 07th Mar                   Mais                   Could you please confirm your contact number?           03:48 PM, 07th Mar                     ??                    0569201948 this is the number i give to my order           03:50 PM, 07th Mar                     ??                    Registerd number is different           03:50 PM, 07th Mar                   Mais                   Could you please confirm if this contact number is active 0569201948 ?           03:51 PM, 07th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:53 PM, 07th Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           03:54 PM, 07th Mar                     ??                    Yes active           03:54 PM, 07th Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             03:54 PM, 07th Mar                   Mais                   We will get in touch with you at the soonest we can           03:54 PM, 07th Mar                     ??                    Ok           03:54 PM, 07th Mar                     ??                    Iam waiting           03:54 PM, 07th Mar                     ??                    3days finish           03:55 PM, 07th Mar                   Mais                   Please accept our full apology for the delay, and we will do our best to process it at the soonest we can           03:55 PM, 07th Mar                   Mais                   Is there anything else I can assist you with?           03:58 PM, 07th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           03:59 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5806117