Subject: Ticket Assigned - Conversation with Jijo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 10:39:28 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jijo Jijo                    Hello           02:31 PM, 07th Mar                     Jijo                    Your payment for order 8417959341 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           02:32 PM, 07th Mar                   Mais                   Hi Jijo, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:34 PM, 07th Mar                   Mais                   We sincerely apologize for the inconvenience caused to you however, we have checked and it appears that the following order number: 8417959341  was not placed successfully. Whenever this happens our system tries to capture the payment again automatically, in this case, as we can the payment was captured again and a new order was placed successfully which is: 8417959958.          
  02:36 PM, 07th Mar                   Mais                   The payment has been captured only once from your account which is for the new successfully placed order.           02:36 PM, 07th Mar                   Mais                   Is there anything else I can assist you with?           02:38 PM, 07th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:39 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5805502