Subject: Ticket Assigned - Conversation with Peach-Ie
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 09:59:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Peach-Ie Peach-Ie                    Hi good afternoon!           01:45 PM, 07th Mar                     Peach-Ie                    I just want to ask something.           01:46 PM, 07th Mar                   Mais                   Dear customer, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           01:47 PM, 07th Mar                     Peach-Ie                    Hi!           01:47 PM, 07th Mar                     Peach-Ie                    I wanted to ask if is it possible to change the item that i have bought online in any max stores?           01:47 PM, 07th Mar                     Peach-Ie                    As the one showing in the picture is different than those i have received. Thank you!           01:48 PM, 07th Mar                   Mais                   Kindly note that you can visit the nearest store to you for MAX and check with them regarding the return/exchange policy.           01:52 PM, 07th Mar                     Peach-Ie                    But i bought it online.           01:53 PM, 07th Mar                     Peach-Ie                    Is it possible?           01:53 PM, 07th Mar                   Mais                   Yes sure it is possible.           01:55 PM, 07th Mar                     Peach-Ie                    Can you check for me if it possible in Max Deira City Center?           01:55 PM, 07th Mar                     Peach-Ie                    Can you check for me if it is possible in Max Deira City Center?           01:56 PM, 07th Mar                   Mais                   Kindly note that you can check the return/exchange policy at any store for MAX.           01:56 PM, 07th Mar                     Peach-Ie                    You can’t check it for the customer/s?           01:57 PM, 07th Mar                   Mais                   Kindly note that we assure you that you can return it at Max Deira City Center.           01:58 PM, 07th Mar                     Peach-Ie                    Ok. Thank you!           01:58 PM, 07th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           01:58 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5805237