Subject: Ticket Assigned - Conversation with Abdul Salam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 07 Mar 2023 08:38:29 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdul Salam Abdul Salam                    Hi           12:29 PM, 07th Mar                     Abdul Salam                    Is there possibility to cancel the already shipped and in transit order           12:30 PM, 07th Mar                   Mais                   Hi Abdul Salam, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:32 PM, 07th Mar                   Mais                   Please give me a minute to check.           12:32 PM, 07th Mar                   Mais                   We see that you want us to cancel your order 8417906319. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.           12:34 PM, 07th Mar                   Mais         
           Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           12:34 PM, 07th Mar                   Mais                   Once the order will return back to warehouse we will process the refund for the same as soon as possible.           12:34 PM, 07th Mar                   Mais                   Is there anything else I can assist you with?           12:37 PM, 07th Mar                     Abdul Salam                    Thanks a lot, no further queries dear           12:37 PM, 07th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:38 PM, 07th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5804609