Subject: Ticket Assigned - Conversation with Divya
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 12:42:08 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Divya Divya                    Hi           04:33 PM, 06th Mar                     Divya                             04:34 PM, 06th Mar                     Divya                    I got this delivery today           04:34 PM, 06th Mar                     Divya                    But the magnetic tag is not removed           04:35 PM, 06th Mar                     Divya                             04:35 PM, 06th Mar                     Divya                    For this item           04:35 PM, 06th Mar                   Mais                   Hi Divya, Good Afternoon. Thank you for contacting Babyshop My name is Mais. We would be happy to help you.           04:36 PM, 06th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our we
 bsite.           04:36 PM, 06th Mar                   Mais                   We kindly ask you to please visit the nearest store to you in order to remove the magnetic tag and to be fully assisted           04:37 PM, 06th Mar                   Mais                   Otherwise we can arrange a return for this item and you will receive the refund then you can re order it and we will do out best to deliver it correctly.           04:37 PM, 06th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           04:38 PM, 06th Mar                   Mais                   I have not received a response from you still, please confirm if we are still connected?           04:40 PM, 06th Mar                   Mais                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Babyshop in case of any unanswered query.           04:41 PM, 06th Mar                            
               View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800239