Subject: Ticket Assigned - Conversation with Neven Samy
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 12:34:12 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Neven Samy Neven Samy                    Yes           04:23 PM, 06th Mar                     Neven Samy                    I had a refund money on the application           04:23 PM, 06th Mar                     Neven Samy                             04:23 PM, 06th Mar                     Neven Samy                    And didn't transfer the money until now to the card           04:23 PM, 06th Mar                     Neven Samy                             04:24 PM, 06th Mar                   Mais                   Hi Neven, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:28 PM, 06th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           04:29 PM, 06th Mar                   Mais                   Please give me a minute to check.           04:29 PM, 06th Mar                     Neven Samy                    Okay take your time           04:29 PM, 06th Mar                   Mais                   We would like to inform you that we have processed the refund of amount AED 44.00 on ​2/21/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           04:31 PM, 06th Mar                   Mais                   In the event that the amount does not appear in your account within the specified time, please contact your bank in order to serve you fully.           04:31 PM, 06th Mar                   Mais                   Is there anything else I can assist you with?           04:33 PM, 06th Mar                     Neven Samy                    No thanks           04:33 PM, 06th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:33 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800187