Subject: Ticket Assigned - Conversation with Aisha
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 12:30:53 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aisha Aisha                    Hi, I wanted to link my shukran card to my new account.  It was already linked to an old account which I don't remember. So I made a new one and now I can't link the card to my new account           04:18 PM, 06th Mar                   Mais                   Hi Aisha, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           04:19 PM, 06th Mar                   Mais                   We kindly ask you to please share with us the email which it is already linked to the Shukran card           04:19 PM, 06th Mar                     Aisha                    I'm not sure, might be [email-masked]           04:19 PM, 06th Mar                     Aisha                    Or [email-masked]           04:20 PM, 06th Mar                   Mais                   Please give me a minut
 e to check.           04:23 PM, 06th Mar                   Mais                   We would like to inform you that this email [email-masked] is linked to the Shukran card 1800000297585101           04:26 PM, 06th Mar                   Mais                   Please confirm your wish about delink it so that you can re link the card with the email you want           04:26 PM, 06th Mar                     Aisha                    Yess please delink it           04:26 PM, 06th Mar                   Mais                   We would like to inform you that we have delinked the email from your Shukran card           04:27 PM, 06th Mar                     Aisha                    Can I add link the card myself or should I tell you the new one?           04:28 PM, 06th Mar                     Aisha                    Thank you           04:28 PM, 06th Mar                   Mais                   To link your Shukran card, please follow the below steps:   1- Log in your account. 2- Go to 
 My account > Shukran > Link your account here. 3- Follow the provided steps on the webpage.           04:28 PM, 06th Mar                     Aisha                    Sure. Thank you so much and have a nice day           04:29 PM, 06th Mar                   Mais                   Is there anything else I can assist you with?           04:29 PM, 06th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a nice day!           04:30 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5800160