Subject: Ticket Assigned - Conversation with Madhu
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 11:56:03 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Madhu Madhu                    Hello           03:37 PM, 06th Mar                     Madhu                    I have ordered some products from centre point nd i have received damaged product and i am not able to see a return option at all           03:38 PM, 06th Mar                   Mais                   Hi Madhu, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:40 PM, 06th Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           03:40 PM, 06th Mar                   Mais                   Could you please share with us images about the item you received showing the issue?           03:40 PM, 06th Mar                     Madhu                 
             03:42 PM, 06th Mar                     Madhu                             03:42 PM, 06th Mar                     Madhu                             03:42 PM, 06th Mar                     Madhu                             03:42 PM, 06th Mar                   Mais                   Could you please share with us the name of the item as it is on the site?           03:44 PM, 06th Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           03:45 PM, 06th Mar                     Madhu                    Sure           03:45 PM, 06th Mar                     Madhu                    One mintue           03:45 PM, 06th Mar                     Madhu                    I will share           03:45 PM, 06th Mar                     Madhu                             03:46 PM, 06th Mar                   Mais                   Please give me a minute to check.           03:47 PM, 06th Mar                   Mais                  
  We would like to inform you that we have created a return request for the item from the order 9417333154           03:51 PM, 06th Mar                   Mais                   You must have received an email notification from us containing a link. We request you to please click on that link and fill your address and contact details.           03:51 PM, 06th Mar                   Mais                   Is there anything else I can assist you with?           03:52 PM, 06th Mar                     Madhu                    Thank you so much           03:53 PM, 06th Mar                     Madhu                    I have filled out the details           03:53 PM, 06th Mar                     Madhu                    Hoping for a positive outcome Thanks alot           03:53 PM, 06th Mar                   Mais                   Please allow us the time and the courier will contact you and collect your order as soon as we can           03:54 PM, 06th Mar                   Mais              
      It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:55 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5799918