Subject: Ticket Assigned - Conversation with Faten
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 10:39:14 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Faten Faten                    Hi           02:22 PM, 06th Mar                     Faten                    Excuse me  How come u wants collect the product with out refund my money?           02:23 PM, 06th Mar                   Mais                   Hi Faten, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:23 PM, 06th Mar                     Faten                    So give some help           02:24 PM, 06th Mar                   Mais                   Kindly note that as per our policy, we  should collect the items and then deliver them to our warehouse then we will process the refund.           02:24 PM, 06th Mar                     Faten                    Wallahi           02:24 PM, 06th Mar                     Faten                    Which in how many days,           02:25 PM, 06th Mar                   Mais                   Kindly note that the courier will collect the items within 3-5 working days the they may take 2-3 working days to reach our warehouse then 2-3 working days to process the refund.           02:25 PM, 06th Mar                   Mais                   Is there anything else I can assist you with?           02:27 PM, 06th Mar                     Faten                    I don’t like what u say  Any way send to me the courier ?           02:28 PM, 06th Mar                     Faten                    What if Center point 4 any reason didn’t refund my money ?           02:29 PM, 06th Mar                   Mais                   Kindly rest assured that we will process the refund and in case you have faced any issue please contact us again and we will do the needful.           02:32 PM, 06th Mar                     Faten                    Send ur courier           02:32 PM, 06th Mar                   Mais                   Sure, we will do the needful.           02:34 PM, 06th Mar                   Mais                   Is there anything else I can assist you with?           02:36 PM, 06th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:38 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5799323