Subject: New Reply Received - Order number 8414352672
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 18:51:25 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Order number 8414352672  Ticket comment <div dir="auto">Thank you very much,this is my mistake, don’t purchase anything from online..</div>
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<div>On Sun, 5 Mar 2023 at 5:21 PM, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5787591</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mais Hasan : </div>
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<div dir="ltr">Hi Manoj​,</div>
<div dir="ltr">​<br>
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<div dir="ltr">Thank you getting in touch with ​Babyshop.</div>
<div dir="ltr">​<br>
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<div dir="ltr">Please accept our full apologies for the inconvenience caused to you. <br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on Feb 12, 2023, so we won't be able to initiate a return request here. <br><br>Once again please accept our full apology.<br><br>We thank you for your understanding and cooperation.<br><br>Feel free to get in touch with us for further assistance!<br><br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787591