Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 11:44:24 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           03:35 PM, 04th Mar                     User                    I canceled my order and I didn’t receive my money           03:36 PM, 04th Mar                   Mais                   Dear customer, Good Evening. Thank you for contacting Home Centre. My name is Mais. We would be happy to help you.           03:36 PM, 04th Mar                   Mais                   Could you please share your order number so that I can assist you further?           03:36 PM, 04th Mar                     User                    8416079483 AWB FP0224230006104.           03:37 PM, 04th Mar                     User                    By this phone number 66350419           03:37 PM, 04th Mar                   Mais                   We would like to inform you that we have processed the refund of amount KWD11.50 on 2/26/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:40 PM, 04th Mar                   Mais                   In the event that the amount does not appear in your account within the specified time, please contact your bank, in order to serve you in the best way.           03:40 PM, 04th Mar                   Mais                   Is there anything else I can assist you with?           03:42 PM, 04th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a nice day!           03:44 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5788368