Subject: Ticket Assigned - Conversation with Mai
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 11:15:50 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mai Mai                    Hi           02:52 PM, 04th Mar                     Mai                    I just received my orders order numbers:   8417319257  8417323332           02:53 PM, 04th Mar                   Mais                   Hi Mai, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:53 PM, 04th Mar                     Mai                    It seems that by mistake I ordered the wrong quantity for two items           02:53 PM, 04th Mar                     Mai                    For an instant I ordered 4 pairs of shoes           02:53 PM, 04th Mar                     Mai                    And 8 leggings           02:53 PM, 04th Mar                     Mai                    When I only wanted 2 leggings and one pair of shoes           02:54 PM, 04th Mar                     Mai        
             Can I return the items           02:54 PM, 04th Mar                     Mai                    I have another order under my name I will receive it tomorrow is it possible to return the items tomorrow?           02:54 PM, 04th Mar                     Mai                    This is the shoes           02:55 PM, 04th Mar                     Mai                    I have 4 I only want one           02:55 PM, 04th Mar                     Mai                    This is the white leggings           02:55 PM, 04th Mar                     Mai                    I have 10 I only want 2           02:56 PM, 04th Mar                   Mais                   Could you please share with us the names of the items as they are on the site?           03:01 PM, 04th Mar                     Mai                    I do not have an account           03:02 PM, 04th Mar                     Mai                    I ordered as guest           03:02 PM, 04th Mar                     Mai            
         How can I know the numbers please ?           03:02 PM, 04th Mar                     Mai                    Can I screenshot the items for you from the site ?           03:02 PM, 04th Mar                     Mai                             03:05 PM, 04th Mar                     Mai                             03:05 PM, 04th Mar                     Mai                    These are the items           03:05 PM, 04th Mar                     Mai                    I wish to return three           03:05 PM, 04th Mar                     Mai                    I wish to return 8           03:05 PM, 04th Mar                   Mais                   Please confirm that you want to return 8 items from this Juniors Ribbed Leggings with Elasticated Waistband?           03:07 PM, 04th Mar                     Mai                    Yes I wish to return 8           03:08 PM, 04th Mar                     Mai                    And three pair of shoes please           03:09 PM, 04th Mar     
               Mais                   We would like to inform you that a return request has been created for the products from the order No. 8417323332 dated on 4-3-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           03:09 PM, 04th Mar                     Mai                    Ok thank you so much the shoes also ?           03:10 PM, 04th Mar                   Mais                   Could you please confirm that you want to return 3 items from this Juniors Bow Applique Shoes with Hook and Loop Closure           03:11 PM, 04th Mar                     Mai                    Yes I wish to confirm retiring three pair of shoes           03:12 PM, 04th Mar                   Mais                   We would like to inform you that a return request has been created for the products from the order No. 8417319257 dated on 4-3-23 and the items will be received by the transport partner LMG within 3 to 5 working days .           03:13 PM, 04th Mar
                      Mai                    Thank you so much have a nice day ?           03:13 PM, 04th Mar                   Mais                   Is there anything else I can assist you with?           03:14 PM, 04th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:15 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5788187