Subject: Ticket Assigned - Conversation with Hano?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 10:33:37 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hano? Hano?                    Hi           02:15 PM, 04th Mar                     Hano?                    This order is ready for pickup           02:15 PM, 04th Mar                   Mais                   Hi Rose, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           02:16 PM, 04th Mar                   Mais                   Please give me a minute to check.           02:16 PM, 04th Mar                   Mais                   Could you please confirm if this is the intended order 9417131455?           02:22 PM, 04th Mar                     Hano?                    Yes           02:23 PM, 04th Mar                   Mais                   We really apologize for the inconvenience caused. This is definitely not the experience we want our customers to have when shopping with us, however, please underst
 and that whenever you place an order, all the items you wish to purchase go to our quality team for quality checks to make sure they are in good condition. Good condition to be sent to you.           02:23 PM, 04th Mar                   Mais                   We regret to inform you that order has been canceled due to our out of stock / for quality reasons           02:24 PM, 04th Mar                   Mais                   We will not be happy if you receive bad items in your order, which is why the item is canceled.           02:24 PM, 04th Mar                     Hano?                    Ok wt to do now           02:25 PM, 04th Mar                     Hano?                    ???           02:25 PM, 04th Mar                     Hano?                    U will refund the amount           02:25 PM, 04th Mar                     Hano?                    ?           02:25 PM, 04th Mar                     Hano?                    Or i will order again           02:25 PM, 04th Mar     
               Mais                   Kindly note that the amount will be returned to your bank account within 7-10 days from your bank.           02:27 PM, 04th Mar                   Mais                   And then you can re order the item you wish and we will do our best to process it successfully.           02:27 PM, 04th Mar                   Mais                   As well, we will fix this issue at the soonest we can           02:27 PM, 04th Mar                   Mais                   Is there anything else I can assist you with?           02:29 PM, 04th Mar                     Hano?                    Ok if i placed an order now ia there any priority to deliver fast or its the same process           02:30 PM, 04th Mar                     Hano?                    Since order was canceled with late notification           02:30 PM, 04th Mar                   Mais                   Kindly note that we for sure we will do our best to deliver your items at the soonest we can       
     02:31 PM, 04th Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           02:33 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787882