Subject: New Reply Received - Why did you cancel my order??
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 05:04:41 +0000

Hi Mais Hasan,  The customer has responded to the ticket.  Why did you cancel my order??  Ticket comment <div dir="auto">Hi <div dir="auto">What happened to my order?????</div>
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<div>On Wed, 1 Mar 2023, 15:44 Toukan Shahd, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi <div dir="auto">I don't need apologies. </div>
<div dir="auto">What will you do with my order? </div>
<div dir="auto">If you can't send it, you have to send me back my money with damage that I can buy my bag with normal price. </div>
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<div dir="ltr" class="gmail_attr">On Wed, 1 Mar 2023, 10:27 Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi ​Sahar,</div>
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<div dir="ltr">Thank you for contacting us and giving us the opportunity to serve you.<br><br>Please accept our apologies for the inconvenience caused to you. We know that this is not the ideal experience for you while shopping with us, but we would like to inform you that necessary actions will be taken not to repeat this mistake again.<br><br>We know that you expect the highest levels of service from our company, and we are very sorry for our failure to comply to the basic standards related to delivering the order.<br><br>Your feedback is important for us to raise the quality of our services, we thank you for sharing it with us and we will always work to improve the level of service to meet your expectations.<br><br>We thank you for your patience and we are looking forward to serve you later.<br><br>We are happy to help, feel free to contact us if you have any other questions.<br>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box" dir="ltr">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5759909