Subject: Ticket Assigned - Conversation with Abdullateef
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 11:36:34 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abdullateef Abdullateef                    Hi           03:26 PM, 03rd Mar                   Mais                   Hi Abdullateef, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           03:27 PM, 03rd Mar                     Abdullateef                    I am reaching you regarding my order           03:28 PM, 03rd Mar                     Abdullateef                    9417189569           03:28 PM, 03rd Mar                     Abdullateef                    It displayed as returned           03:28 PM, 03rd Mar                     Abdullateef                    ?           03:28 PM, 03rd Mar                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           03:29 PM, 03rd Mar                     Abdullateef                    I got
  a message that it's ready for collection           03:30 PM, 03rd Mar                     Abdullateef                    After going to them i got a message of return!!           03:30 PM, 03rd Mar                   Mais                   We regret to inform you that your order has been canceled due to quality check issue or due to technical issue, however we will check this issue with our team and get it fixed at the soonest we can           03:30 PM, 03rd Mar                   Mais                   As well, we have processed the refund of amount AED14.9 on 3/3/23 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.           03:31 PM, 03rd Mar                     Abdullateef                    So what is the order status for now           03:31 PM, 03rd Mar                     Abdullateef                    ?           03:31 PM, 03rd Mar                   Mais                   Kindly note that your order has been cancel
 ed, and the amount has been returned to your bank account.           03:33 PM, 03rd Mar                     Abdullateef                    Ok           03:34 PM, 03rd Mar                   Mais                   Is there anything else I can assist you with?           03:34 PM, 03rd Mar                     Abdullateef                    And for order no           03:34 PM, 03rd Mar                     Abdullateef                    9417171816           03:34 PM, 03rd Mar                   Mais                   Kindly note that this order 9417171816 is under processing and we will update you regarding it's status at the soonest we can           03:35 PM, 03rd Mar                     Abdullateef                    Ok           03:35 PM, 03rd Mar                   Mais                   Is there anything else I can assist you with?           03:35 PM, 03rd Mar                     Abdullateef                    No           03:35 PM, 03rd Mar                   Mais                   It 
 was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           03:36 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5783557