Subject: Ticket Assigned - Conversation with Kia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 09:06:15 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Kia Kia                    I haven’t received this package nor was I contacted yesterday for delivery.           12:58 PM, 03rd Mar                     Kia                             12:59 PM, 03rd Mar                   Mais                   Hi Kia, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           01:00 PM, 03rd Mar                   Mais                   Sorry for this delay, could you please confirm your contact number and your address?           01:01 PM, 03rd Mar                   Mais                   Hi, I'm not getting a response from you. Are we still connected?           01:02 PM, 03rd Mar                     Kia                    Yes, my number is +971 56 752 1269 and my address is Al Ihtiraf Street, Yas Island, Mayan Building 3, Floor 5, Flat 504           01:02 PM, 03rd Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             01:03 PM, 03rd Mar                   Mais                   We will get in touch with you at the soonest we can           01:03 PM, 03rd Mar                     Kia                    Okay, can it be delivered today?           01:03 PM, 03rd Mar                   Mais                   We will do our best to deliver your order at the soonest we can           01:04 PM, 03rd Mar                     Kia                    Alright thank you           01:04 PM, 03rd Mar                   Mais                   Is there anything else I can assist you with?           01:04 PM, 03rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           01:06 PM, 03rd Mar                     Kia                    No           01:06 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5782683