Subject: Ticket Assigned - Conversation with Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 08:33:22 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ahmed Ahmed                    Hi           12:17 PM, 03rd Mar                     Ahmed                    Order           12:17 PM, 03rd Mar                     Ahmed                    9416381125           12:17 PM, 03rd Mar                     Ahmed                    I didn’t receive yet           12:17 PM, 03rd Mar                     Ahmed                    Plz check if can’t deliver today cancel I don’t want anymore           12:18 PM, 03rd Mar                     Ahmed                    I called more times to call center they said will deliver today           12:18 PM, 03rd Mar                     Ahmed                    Now more than 4 days           12:18 PM, 03rd Mar                   Mais                   Hi Ahmed, Good Afternoon. Thank you for contacting Centrepoint. My name is Mais. We would be happy to help you.           12:20 PM, 03rd Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you. This is definitely not the experience we wish you had when shopping on our website.           12:20 PM, 03rd Mar                   Mais                   Please give me a minute to check.           12:20 PM, 03rd Mar                     Ahmed                    Ok           12:21 PM, 03rd Mar                     Ahmed                    0581381358           12:24 PM, 03rd Mar                     Ahmed                    That’s my mobile number           12:24 PM, 03rd Mar                     Ahmed                    Plz check if courier company have the same number           12:24 PM, 03rd Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:27 PM, 03rd Mar                   Mais                   We will get in touch with you at the soonest we can           12:27 PM, 03rd Mar                   Mais                   Is there anything else I can assist you with?           12:29 PM, 03rd Mar                     Ahmed                    What u did           12:29 PM, 03rd Mar                     Ahmed                    I have called 5 times           12:30 PM, 03rd Mar                     Ahmed                    The same u told they told before and nothing happ           12:30 PM, 03rd Mar                     Ahmed                    Happens           12:30 PM, 03rd Mar                   Mais                   We can understand your frustration here. Please be assured as we have  escalated this issue to our courier team. Our team is working on it. Once we will get any update we will get back to you.           12:31 PM, 03rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a nice day!           12:33 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5782531