Subject: Ticket Assigned - Conversation with Frenjei
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 08:19:16 +0000

Hi Mais Hasan,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Frenjei Frenjei                    Hello           12:03 PM, 03rd Mar                     Frenjei                    I requested for a return of a damaged item I received last Monday           12:04 PM, 03rd Mar                     Frenjei                    No one came to pick the item up           12:04 PM, 03rd Mar                     Frenjei                    And the money was not returned           12:04 PM, 03rd Mar                   Mais                   Hi Frenjei, Good Afternoon. Thank you for contacting Babyshop. My name is Mais. We would be happy to help you.           12:08 PM, 03rd Mar                   Mais                   Please accept our full apologies for the inconvenience caused to you and for the delay.           12:08 PM, 03rd Mar                   Mais                   Please give me a minute to check.           12:08 PM, 03rd Mar                   Mais                   Could you please confirm your contact number ?           12:13 PM, 03rd Mar                     Frenjei                    0504480383           12:14 PM, 03rd Mar                   Mais                   Please be assured as we have now escalated this issue to our courier team and they are closely working on this to fix it for you.             12:15 PM, 03rd Mar                   Mais                   We will get in touch with you at the soonest we can           12:15 PM, 03rd Mar                     Frenjei                    Ok           12:15 PM, 03rd Mar                   Mais                   Is there anything else I can assist you with?           12:17 PM, 03rd Mar                   Mais                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a nice day!           12:19 PM, 03rd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5782480