Subject: Note Added - [#5734235] Conversation with Camille
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 06:48:36 +0000 (UTC)

Hi ,    Ops cpsahara added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5734235    Subject:  Conversation with Camille   Requester: Camille    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear Team,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">The order is available at store and it’s in bin location with the status of ready for pick up.</span></div>
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<div>From:<span lang="EN-US"> Jainul Ameer Mohammed Hussain &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, 2 March 2023 6:13 PM<br>
<b>To:</b> Akshay Berry &lt;[email-masked]&gt;; Babyshop &lt;[email-masked]&gt;; Mohammed Aadhil &lt;[email-masked]&gt;; Ops cpsahara &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5734235] - Conversation with Camille</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM876BDECA1BB34FB48495B7EA480AF124" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Ops cpsahara</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Please check and do the needful…</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">Best Regards!</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt">M.Hussain</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Akshay Berry &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, March 2, 2023 5:39 PM<br>
<b>To:</b> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Jainul Ameer Mohammed Hussain &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohammed Aadhil &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5734235] - Conversation with Camille</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMF7BCBE4874AE4A6C97EBDADF5739DEAE" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jainul Ameer Mohammed Hussain</span></a>
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<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Mohammed Aadhil</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Assist to check order availability in store.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Order ID: 9414864291</span></div>
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<div class="MsoNormal"><span lang="EN-US">Store Code: Babyshop21480</span></div>
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<div class="MsoNormal"><span lang="EN-US">Regards,</span></div>
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<span lang="EN-US"><img width="122" height="58" style="width:1.2708in;height:.6041in" id="Picture_x0020_58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzYxMjc5OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.218FSvnH9YE1rojckKM7o0qxbBRK6KSj8JRKy2xn6PA" data-id="2044013612799" alt="Logo

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<div class="MsoNormal"><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Akshay Berry</span></b></div>
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<span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#242424;background:white'>Vendor Support &amp; Escalations Specialist</span><b><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'></span></b>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>T: +971 4 5172125</span></div>
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<div class="MsoNormal"><span lang="EN-US" style='font-size:10.0pt;font-family:"Calibri Light",sans-serif'>Landmark Group HQ, Marina, Dubai, UAE</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, February 28, 2023 11:41 AM<br>
<b>To:</b> Nashid Abdulnazar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5734235] - Conversation with Camille</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please assist us with this issue, as the customer contacted us since 8 days and the order has not been ready for pick up yet.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Problem Statement: Late Delivery C&amp;C<br>
Order Date : Feb 15, 2023<br>
Order ID: 9414864291<br>
Store Code: Babyshop21480<br>
Tracking ID: 941486429199990001<br>
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Issue Description: As per hybris the status is ready to ship, can you please update us if the order delivered at store or not.<br>
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Regards,<br>
Mais.</span></div>
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