Subject: New Reply Received - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 05:36:19 +0000 (UTC)

Hi Mais Hasan,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Thankyou for your concern, it was delivered but i need to return one item <br>
<br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 3 Mar 2023, at 9:20 AM, Landmark Group &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5776315</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr">
<br>
</div>
<div dir="rtl">عميلنا العزيز,<br>
<br>
تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5776315<br>
<br>
نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
<br>
نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
<br>
نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mais Hasan : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Aqsa,</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Thank you for contacting Max.<br>
<br>
Please accept our full apologies for this delay and inconvenience.<br>
<br>
We have checked for you and found via your order tracking number that your order 9416908997 has been out for delivery on 2-3-23, and we hope it will be delivered to you as soon as possible.<br>
<br>
Kindly note that you will be contacted on your contact number +971501423602, before delivering your order, so please keep it active so that we can deliver your order as soon as we can.<br>
<br>
In case you have faced any issue with the delivery process, please send it back to us so that we can verify for you and assist you as needed.<br>
<br>
We apologize once again for this inconvenience, and thank you for your patience and kindness.<br>
<br>
Do not hesitate to contact us if you have any other inquiries!<br>
<br>
</div>
</div>
<div style="margin-top: 0px; margin-bottom: 1rem; box-sizing: border-box" dir="ltr">
Thank You,<br style="box-sizing: border-box">
<span style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, ">Max </span>Support
 Team.</div>
</div>
<div></div>
<div>
<br>
</div>
<br>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5776315